You may cancel your order at any time , up until the day your order is shipping. If your order is scheduled to ship the day you call to cancel, we will attempt to stop the shipment, but we cannot guarantee that we will be able to cancel your order. Orders that are shipped that cannot be cancelled, and returns will be subject to our return policy.
If you need to cancel your order, please email customer service at firstname.lastname@example.org. You will be given a cancellation number via email as a receipt for your request.